Products
Contact Us
Register your area of interest and we’ll send you more detailed information.
UK:
+44 (0)845 437 4437
Nigeria:
+234 (0) 1 745 3679
USA:
+1 301 302 3636
Latest News
- May 04, 2010 - Crown Interactive sign exclusivity agreement for leading BSS Platform
Successful businesses are not built solely on great ideas, but on streamlined processes and strategies. The systems and partners we work with are tried and tested bringing successful solutions to keep your company lead in an increasingly dynamic market.
Infonova BSS R6 – ‘Order-to-Cash’
A multi-tenant front & back office BSS platform for Telco 1.0 and Telco 2.0 business models
- End-to-End Order-to-Cash Solution for Consumer, Business, Wholesale & White Label Service Portfolios§
- All entities, get their own product management configuration, customer management, fulfillment, billing and collection capabilities§
- Easy & intuitive web-based applications for Operators, CSRs, End Customers and Channel Partners ... more details
SOLVATiO
A knowledge-based expert solution to:
- Preserve expertise relating to customers, products & processes
- Apply knowledge widely, accurately and consistently
- Respond rapidly to business changes
Business Benefits:
Diagnose and resolve customer issues with a root-cause analysis and rapid problem resolution.
Instant benefits
- Improved service level fulfillment
- Reduced training needs
- Multi-channel customer support
Workforce Management
Simplify the process for your customers. Our system integrates paying for a service with scheduling an engineer’s visit and following through to completion. Includes SMS gateway and email notifications.
- Create or tap into a national database of certified installers
- Manage engineers scheduling
- Keep track of engineers qualified and available in localised areas
- Fully automated end-to-end