Convergence OnDemand
- Convergence OnDemand
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Latest News
- May 04, 2010 - Crown Interactive sign exclusivity agreement for leading BSS Platform
As companies consider new ways of serving their customers and maximizing the revenue generated from their existing customer base, it has become imperative that they achieve this objective using minimal capital expenditure while still delivering high quality products and services in a timely fashion.
Convergence OnDemand was developed to foster a symbiotic, win-win solution for Service Providers, Channel Partners (Retailers) and their customers, providing complete order-to-cash services and enabling easy collaboration between Service Providers and Channels without the need for significant capital expenditure.
Convergence OnDemand provides a simple interface by which products and services from multiple service providers (both local and international) can be bundled stogether and sold as a single composite product by an independent retailer. This allows discerning organisations the ability to effortlessly offer value-added services and products outside their core business line and thereby adding new and potentially huge revenue streams to their business with little or no extra capital expenditure.
Featuring integrated state-of-the-art tools for managing the core processes invloved in getting products and services to the market and ensuring maximum client satisfaction and revenue assurance for businesses, Convergence OnDemand features modules that handle core collaboration business processes including:
Services that can be orchestrated using this platform include:
- Internet and phone services
- Mobile Services and Devices
- Internet Security
- Online backup and remote data storage
- Service Aggregation and Complex Billing (prepaid, postpaid and hybrid accounts)
Key benefits to Channel Partners
- Acquire new customers and increase the loyalty of existing customers by offering multiple combinations of value added services, without the associated worries of billing for them
- Make revenue from acquiring new customers on behalf of service providers
- Make steady, assured revenue based on monthly subscriptions to the service by customers acquired
- Make revenue from existing traffic and by enabling more services to existing customers
- Added ability to offer other billing and activation services to business customers with minimal impact on existing business platforms