Service Providers
Contact Us
Register your area of interest and we’ll send you more detailed information.
UK:
+44 (0)845 437 4437
Nigeria:
+234 (0) 1 745 3679
USA:
+1 301 302 3636
Latest News
- May 04, 2010 - Crown Interactive sign exclusivity agreement for leading BSS Platform
Allowing Service Providers to grow very rapidly via multiple sales channels while giving bundling offer powers to their resellers without affecting own pricing model. Improve customer experience, increase cross-selling, upselling and average revenue per user
The Benefits:
- Allows for easy bundling of complex products
- Allows for improved time to market
- An opportunity to offer more services to the existing
- customer base
- Increased ARPU
- Improved Efficiency
- ·Improved Customer Experience ·
- ncreased Retention / Reduced Churn
- Easier and cheaper Customer Acquisition
- Enables easy cross sector collaboration
The front and back office BSS is designed to manage an operator’s entire service portfolio, customer base and business partner relationships. Powered by Infonova’s Next Generation BSS Release 6 platform which is a technology neutral front and back office business platform that has been successfully designed to support Telco 1.0 and Telco 2.0 multi-layer business models: triple and quad play bundling, white labelling for tenants, rich wholesale products and innovative partner models. At the same time, the platform helps to optimize existing business models and allows flexible aggregation of ‘legacy’ and ‘next generation’ services.
The solution covers the entire order-to-cash lifecycle from creation of products and channels, through ordering and billing, to service management and accounts receivable. The modules of Infonova BSS support the six core stages of the order to cash business process - Platform & Business Management, Product Management, Customer Management, Order Management, Billing and Finance - as shown in the graphic above.
Telco eShop enables operators to configure and sell their products and services via online channels. It solves the problems typically associated with supporting product and service portfolios where there are significant product & service inter-dependencies due to bundling. An operator can fully customize and configure the user experience via a CMS ensuring that manual interactions by end-customers are a thing of the past.