What We Do
Contact Us
Register your area of interest and we’ll send you more detailed information.
UK:
+44 (0)845 437 4437
Nigeria:
+234 (0) 1 745 3679
USA:
+1 301 302 3636
Latest News
- May 04, 2010 - Crown Interactive sign exclusivity agreement for leading BSS Platform
Crown Interactive delivers innovative, cost-effective, service aggregation solutions to the Telecom, Media and Technology-based sectors. Starting in 2005, this London-based business has gained ground-breaking expertise integrating business systems with evolving information technology. Based on the local demands of emerging markets, a new operation has been launched with its head office in Lagos, Nigeria. We also have a base in Washington DC. Our uniquely qualified and highly skilled team includes a diverse make-up of international technology professionals. The company is guided by our operating principles of professionalism, integrity, efficiency, innovation, and unsurpassed customer service.
Crown Interactive is launching a world-class Service Aggregator platform in Nigeria using the cutting edge Infonova Business Support Systems (BSS) platform. The service offering includes comprehensive order-to-cash services for local and international service providers who are seeking to outsource their business support systems with a minimum of capital expenditure. Additionally, Crown Interactive has established a Nigerian-based products operation with exclusive distribution rights to provide highly innovative 3G data and voice Customer Premise Equipment (CPE) for individual consumers and small-to-medium businesses.
Who we help
Whether you are a channel partner (such as a retail outlet) or a service provider, we can help you to see the benefits of our services and products. We can provide services and devices for telecommunications companies, ISPs, media providers, utility service providers and device manufacturers, just to mention just a few. If you have a customer base that you provide services to, our system can help you to grow your business and increase your average revenue per customer. With our help, you can increase your average revenue from your existing customer base and also increase your customer base itself in a cost effective way, which can reduce overheads and increase your efficiency. For the residential customer (as well as business users), we offer 3G data and voice equipment.
How we help solve challenges
We understand that our business customers are likely to face challenges such as how to attract new customers, how to increase average revenue per user, and how to expand your consumer base. You may be looking to offer a more-user friendly environment, and to work with other service providers and channel partners to bundle complex products. We can help you put the pieces of your puzzle together.
Building world-class systems and solutions requires expertise and experience. Let us partner with you to astound your clients, leveraging on your ideas and our experience.
We provide expert advice to ensure constantly improving efficiency, profitability and relevance. Helping you to streamline processes and strategies and keep abreast of the latest trends and standards to achieve long-term sustainability.
Some of the solutions we offer include:
- Selling value added services with minimal increase on capital expenditure
- Expanding your user base by enabling channels and service providers to collaborate and bundle complex products under one umbrella and revenue share
- Proving a pre-integrated system and fully fledged convergent solution
- Making revenue assurance easier, with billing, collections, debt recovery and fraud all handled within our system
- Enabling you to respond dynamically, changing per month the partners you collaborate with and products sold
- Providing triple/quadruple play for online purchasing
- Responding rapidly to a changing market and to demanding customer requirements
- Delivering expert consulting and training services
- Supplying 3G customer premise equipment
- Raising revenue while saving money!
Our Consulting Services
Crown Interactive provides best practice consultants, who are subject matter experts in service management. Crown Interactive consultants maintain valuable business expertise by constantly keeping abreast of industry trends. Crown Interactive is a member of TM Forum and also of various Technology Partners Networks. These Industry relationships allow Crown Interactive consultants to deliver solutions that are fit for purpose and easily scalable.